We loved our experience with Synergy Windows. We purchased a home with original windows and were dealing with cold drafts in the winter months and significant temperature differences between rooms as it got warmer. We knew we needed new windows and were lucky to meet the Synergy folks. Our initial meeting was informative with no pressure or scare tactics to buy more than what we needed. They guided us through the process and made things incredibly simple.
The scheduling process was smooth, and we got our install date way sooner than I had expected. As far as installation, they told us they were fast and they weren’t lying! We had 20 windows on 2 floors replaced in one day. The installation crew were courteous and very efficient. They did a great job with the aluminum lining and sealed every square inch. I am very impressed with the quality of their workmanship.
We love the high quality of the windows. The features are fantastic and over the past few weeks we can consistently tell the difference in room temperatures. We also had a picture window, with an obscuring glass finish, installed in our master bathroom that is gorgeous and brightens up the whole room.
Additionally, their customer service is excellent. We misunderstood our window function and had a problem getting a window to close correctly. They came out within 24 hours, fixed the issue, and showed us the window functions again, just to help make sure we didn’t have any more problems. I really appreciate how understanding and helpful they are.
We would definitely choose Synergy again if we needed window work done. Thanks again for the excellent job, guys!